Privacy Policy

Last updated: February 24, 2026

This Privacy Policy describes how SSA Technologies LLC ("we," "us," or "our") collects, uses, and shares information when you use Reserv.ly (the "Service").

1. Information We Collect

We collect information you provide directly to us when you:

• Create an account (name, email address, password, phone number)
• Set up your business profile (business name, address, services offered)
• Process bookings (appointment details, client information)
• Make payments (payment card information processed securely by Stripe)
• Contact us for support

We automatically collect certain information when you use the Service:

• Log data (IP address, browser type, pages visited, time spent)
• Device information (device type, operating system)
• Usage data collected via Google Tag Manager for analytics purposes

2. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve the Service
• Process transactions and send related information
• Send appointment reminders and notifications
• Respond to your comments, questions, and support requests
• Monitor and analyze trends, usage, and activities
• Detect, investigate, and prevent fraudulent transactions and abuse

3. Information Sharing

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: We share information with third-party vendors who perform services on our behalf, including Stripe for payment processing and Google Tag Manager for analytics.
• Legal Requirements: We may disclose information if required by law or in response to valid legal requests
• Business Transfers: In connection with any merger, sale, or transfer of business assets

4. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with the Service. If you close your account, we will delete or anonymize your information within a reasonable timeframe, unless we are required to retain it for legal purposes.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.

6. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict certain processing
• Data portability

To exercise these rights, please contact us at support@reserv.ly.

7. Cookies and Tracking

We use cookies and similar tracking technologies to collect information about your browsing activities. You can control cookies through your browser settings.

8. Children's Privacy

The Service is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. We ensure appropriate safeguards are in place to protect your information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.